If you’ve ever tried to put together a piece of furniture without instructions, you already understand the importance of process documentation. You’re staring at a million different parts and pieces, and you have no idea how to put it together or even where to start. Process documentation gives your team clear instructions for any workflow,Continue reading “What is process documentation and how can it help your team?”
Category Archives: Documentation
Should you add screenshots to documentation?
Screenshots in documentation can be a contentious topic — some people really like them and think they add a lot of value, while others dislike them due to the maintenance burden and accessibility issues. As a technical writer, I avoid adding screenshots to documentation as often as possible. In my mind, an outdated screenshot isContinue reading “Should you add screenshots to documentation?”
The Surprising Power of Documentation.
I’m a big fan of documentation. I think it’s my favorite boring thing to do after coding. It brings the business so much long-term value that every hour invested into documentation by anyone saves literally x100 productivity hours across the company. If you’re a CTO, documentation is your secret weapon, the unsung hero of yourContinue reading “The Surprising Power of Documentation.”
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